How do I RESET my password?

To RESET your password, you will need to visit ARMS @ http://arms.yourcharlotteschools.net Click "Need help?" below the CCPS logo. Click "Forgot My Password" Enter your 10 digit username. Answer your secret question. *If you do not answer it correctly, go back and start over until you get a question that you can answer.* Once you have successfully answered your secret question, you will be prompted to put in a new password. Type your new password into both lines, making sure to follow the "Staff Password Policy" Select "Save" ***If you had issues answering any of your secret questions, it would be beneficial to update them. You can do this by logging in to ARMS and selecting, "Update Challenge Responses" [Video](https://drive.google.com/a/yourcharlotteschools.net/file/d/0ByKcb23mo8M7YjZFaVdza2huakU/view)
Published on: 2017-04-03
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