To RESET your password, you will need to visit ARMS @ http://arms.yourcharlotteschools.net
Click "Need help?" below the CCPS logo.
Click "Forgot My Password"
Enter your 10 digit username.
Answer your secret question.
*If you do not answer it correctly, go back and start over until you get a question that you can answer.*
Once you have successfully answered your secret question, you will be prompted to put in a new password.
Type your new password into both lines, making sure to follow the "Staff Password Policy"
***If you had issues answering any of your secret questions, it would be beneficial to update them.
You can do this by logging in to ARMS and selecting, "Update Challenge Responses"